Premier

SOCIAL DEVELOPMENT

a) Interventions

Increased total allocation to 72 targeted feeding sites to reach 6520 beneficiaries per day for two months.  

Co-ordination of donations and management of donation storage sites for large scale donations 

Additional 10 000 individuals benefiting from daily meals from Community Nutrition Development Centres (CNDCs) for 1 month 

Distribution of food parcels with one-month supply of food for a family of 4-5 individuals to 50 000 households (one month) 

Re-activation of kitchens at funded ECDs to reach children normally in their care during the lockdown/closure period

Psycho-social support and reintegration support for COVID 19 survivors

ECONOMIC DEVELOPMENT AND TOURISM

a) Interventions

1) we have set up a an information portal - www.supportbusiness.co.za – in collaboration with Wesgro and the City of Cape Town to provide comprehensive list of the latest information and FAQs to businesses around COVID 19 related matters.

2) We have engaged with all the relevant national departments and summarized all the national and private sector support to SMME`s and made this available to business. This is also available on our newly launched JUMP app. See www.bizjump.co.za

3) We represent the Department at the SAPS Prov Joc meeting on a daily basis, and have worked to interpret the ever-changing regulations, and clarifying the interpretation of the regulations for the business community. This has included regulations for Spaza shop to trade, informal traders, and other essential services etc

4) Via the Provincial Disaster Management Centre, which we attend on a daily basis, and in collaboration with the Department of Health, we have been providing support to the establishment of isolation and quarantine facilities using tourism and event providers.

5) Our Ease of Doing Business unit team has worked with the TNPA and other Port role-players to unlock blockages for export and import related challenges.

6) Our tourism team, in collaboration with ACSA, the Department of Health and other related role players, is providing much need support to tourists in the country and assisting with their repatriation.

7) Working with DTI, we have lobbied for various key exports to be included as essential services, including wine which we have recently achieved success with.

8) We have developed a full suite of business continuity support packages, targeted at all stages of the crisis, during containment and lockdown, and also when the lockdown period is over and we need to support industry and businesses to restart again.  

9) We provide support business in all municipalities, particularly with regards to understanding the impact of the current regulations on rural businesses.

10) We have engaged with various key business sectors, including the tourism and events, retailers, banks, the insurance companies and small business chambers to understand the impact of COVID and the new regulations on their businesses, and to identify what support they require

HEALTH

Annexure A

PROVINCIAL TREASURY

a) Interventions

Activated revised Business Continuity Plan (BCP)

•Business Continuity Management Committee meets every second day

•Monitoring of staff who have travelled domestically / internationally

•Monitoring of staff that have been infected with the virus and who are suspected to have come into contact with infected individuals.

De-congregation

•Staff members working from home

•Permits issued for essential staff

•Logistical arrangements to provide staff with the necessary tools for remote work

•Connectivity: Payment of monthly data allowance to Provincial Treasury officials to the purchase data bundles to enable them to work from home during the COVID-19 pandemic (estimate period of 3 months)

•Videoconferencing via MS Teams

•Daily check-in with staff

Hygiene control

•Deep cleaning of offices

•Acquisition of additional disinfectants: Ensuring regular disinfection by cleaning staff and staff in general

•Acquisition of hand sanitisers (and dispensers)

•Video-conferencing via MS Teams

•Daily check-in with staff

Purposeful communication to all staff and information management

•Raise awareness with all staff

•Various surveys conducted (including staff wellness surveys)

•Communication of suggestions for staying healthy, mentally and physically while at home.

•Knowledge hub created on MyContent – to store all COVID-19 documents in a central repository on MyContent

•Raised awareness with OHAS Emergency Evacuation Team (EET)

•Relevant Circulars (DPSA / DotP) circulated amongst staff

Protocols issued

•Electronic signatures protocol

•Process to follow to manage COVID-19 cases in the Department

•What should I do if an employee tests positive for COVID-19? How are what should I communicate to other employees?

AGRICULTURE

a) Interventions

• Communication awareness information (leaflets, pamphlets, etc) were designed by the WCDoA Communications unit, and distributed via email to internal staff and to all external stakeholders.
• Making available hand sanitizers in all offices and facilities
• COVID-19 Business Continuity Plan implemented with identified critical services continuing
• Lists of Essential staff identified who can work from home
• Register of staff infected and contacts in self-isolation.
• Staff sent home for de-congregation purposes such as interns
• Staff with any flu-like symptoms were sent home immediately and monitored
• Ensuring that all service providers on the premises have trained their staff, staff equipped with the correct protective clothing where necessary.
• Spray sanitising and deep cleaning of Elsenburg: main building, College and other general areas

Measures put in place to ensure that staff that work from home have enough data to work from home.

• Elsenburg Agricultural Training Institute terminated all formal and non-formal lectures and tutorials on 17 March 2020. 

To mitigate the effects of this, relevant e-learning platforms were set up to relay information and knowledge to students to ensure continuation of formal programmes.

Radio Talks-

• Approximately 22 radio talks on community and national radio stations (Landbouradio, RSG, Eden FM, KC FM, Smile FM, Radio Namakwaland, Paarl FM, Radio Tygerberg)

The talks were all Covid-19 related and was broadcast in all districts of the Western Cape.  Slots availed to Premier Winde, Minister Ivan Meyer, Department of Health- HoD, and Minister T Simmers

Social Media-

• Extensive coverage on Twitter
• 23 700 impressions with 725 Profile visits

Top Tweet- Agriculture deemed essential service by Minister

Information Material-

Pamphlets and FAQ designed and distributed on the website and through social media.  Rural Development Programmehas furthermore shared the content with stakeholders

Google Analytics for Elsenburg.com between 23-29 March, Covid-19 related content- 918 viewership identified

Frequently Asked Questions (FAQ):

Developed a list of FAQs and updated regularly as new information becomes available or as regulations change.  FAQ is vetted by Legal Services and widely distributed (also on the website) to support our stakeholders.

Working document:

Developed and maintain a working document of issues raised and solutions being developed.  The working document is used by the team to keep track of issues, which still need to be resolved.

Impact of Covid-19:

Document developed to analyse the short and medium term impact of Covid-19 on the Western Cape Agricultural Sector. 

Advocacy for change of regulations:

Drafted 3 letters for the signature of Minister Meyer to the National Minister Didiza to advocate for changes in regulations.  These letters contributed to certain changes in regulations, i.e. harvesting and wine export.

Support to farmers:

Personally responded to 48 Covid-19 related enquiries over the past two weeks.

• Extension and advisory support to farmers continues using technology
• Distribution of COVID 19 information and all other relevant information to continue production practices via cell phone and computer technology
• Distribution of COVID 19 disaster relief fund application forms to farmers

Issued permits for farmers to continue with business during lockdown

• All staff performing essential services in the Directorate Animal Sciences are residing on the research farms – the duty registers were specifically done like this to prevent staff travelling to the farms with public transport.

• More cows were put on available pastures to minimize feeding by workers.
• The analytical laboratory of the Directorate Plant Sciences for plant, water and soil samples were closed on the 20^th of March 2020 and clients were informed.
• The plant pathology diagnostics laboratory was closed on the 20^th of March 2020 and clients were informed.
• All trials within plant sciences, data collection stopped during the lockdown and the way forward will be determined after the lifting of the lockdown.
• Pasture trials at Outeniqua continued with essential staff on duty.
• Essential services on all research farms will continue with skeleton staff on stand-by, while most staff will be on special leave until 16 April 2020. These services will include animal husbandry, hay making and day-to-day critical maintenance.
• The Social Cluster of the COVID-19 JOC (Joint Organising Committee) assesses the need for social relief in terms of distress packages for vulnerable groups in need of food. Through WCDoA’s participation in the social cluster, it ensured that a list of farms where agri- workers are in need of assistance (Social Relief in Distress) were included in the implementation of assistance packages being facilitated by Department of Social Development (DSD).
• A Stakeholder Information sharing register was developed in order to keep track of which stakeholders and areas have been covered. This register is updated and maintained on a daily basis, as a means, to identify possible areas that might have been missed. This ensures that all agricultural stakeholders are kept in the loop of new developments.
• A database of cell phone numbers of stakeholders was compiled and submitted to the Head of Communications, to form part of SMS (text messaging service), which is spearheaded by the Department of the Premier’s Communication Unit. 
• Developed a document detailing financial aid support to agricultural businesses.

Provision of 100 000 masks to agri-workers in the Province in partnership with the industry.

CULTURAL AFFAIRS AND SPORT

a) Interventions

•Decongregation of staff:

A week before the official announcement by the State President on the lockdown, staff that could work from home could do so. Business Continuity Plans were finalised in preparation of the worst scenario that the department could face.

•Closure of departmental services:

Visitors to museums, the Archives building were stopped.  345 After School centres and the 7 Cultural facilities were closed.  Although visitors to the building for heritage applications were stopped measures were put in place for such services to be accessed online where practically possible.

•Infrastructure:

The facility plans of the 7 Cultural Centres were handed to Disaster Management for consideration to use as either a quarantine or treatment facility by the Department of Health.

•Communication:

Departmental Language Practitioners are used to assist with translations of all communication and messaging in relation to the COVID 19 pandemic.  Frequently asked questions from our sector stakeholders were addressed online on the departmental website.

•Youth Service

Recognising the essential need to support youth during lockdown our youth service team have rapidly shifted our youth development programme, YearBeyond, supporting 400 youth to a virtual programme supported by telephonic checkins, WhatsApp broadcasts and tools to manage stress in this challenging time. We have also launched an alumni survey to check in on the hundreds of youth who have been part of the programme in previous years as part of the evidence work to inform how we redesign the programme going forward.

•After School

We have convened a meeting of all after school coordinating structures to discuss how to best to realign programmes to meet the needs of our most marginalised. A portal of resources to support whole child development has been set up with The Learning Trust. A practitioner wellbeing portal is being created and will go live this week. A list of NGOs which are working in communities has been compiled and will be shared this week to support humanitarian support. Finally, a task team to brainstorm how to assist learners without connectivity and parents is working to come up with a strategy to support learners if lockdown is extended.

•General

Departmental officials were drafted to assist with the humanitarian effort from a planning perspective whilst others were identified to assist with the humanitarian effort’s rollout in the neediest areas in the Western Cape.

COMMUNITY SAFETY

a) Interventions

Redeployment of thirty-eight (38) private security officers, contracted by DoCS to Department of Health facilities to assist with the influx of patients as a result of the COVID-19 Pandemic

Procurement of masks for front line Security Personnel providing support services at hospitals.

Procurement of hand and surface sanitiser for Department staff during lockdown.

Procurement of hand sanitiser and masks for SAPS (donation)

The Law Enforcement Advancement Plan (LEAP) law enforcement officers of the City of Cape Town are deployed in support of the lockdown by:

• Working 12 hour shifts at the Strandfontein Safespace to ensure that homeless individuals are kept safe;
• Supporting the COVID 19 response team by operating in conjunction with SAPS and the Anti-Gang Unit to perform COVID 19 related operations and crime prevention operations within the various clusters;
• Being deployed within 8 clusters attending to COVID 19 complaints dispatched by the 107 Control Centre; and
• Assisting the 8 clusters with a response team attached to the COVID 19 response team, particularly in response to gatherings, events and taverns operating in the respective areas.

The physical security deployments in support of lockdown are as follows:

DoCS is responsible for the deployment of security at all of the 24 WCG buildings within the CBD on a 24/7 basis.

The Departments Security Support Team (SST) (total of 54 security staff) has been deployed to the Provincial Disaster Management Centre and at selected hospital sites in support of Department of Health. The deployments are as follows:

• 12 SST members have been deployed to the WCG Disaster Management Centre on a 24/7 rotational basis
• 16 female SST members deployed at 3 newly established Breast-Feeding Clinics
• 12 members will be deployed to assist TBH with security challenges related to CoVID-19
• A “Rapid Response Unit” of 5 SST members has been established to assist other urgent short-term needs that may arise during the lockdown period, while also performing a monitoring and evaluation function of the 14 DoH facilities where DoCS private security officers have been redeployed.

• 12 members are deployed on a 24/7 rotational shift basis to assist Disaster Risk Management at Cape Town Stadium with the repatriation of Foreigners, as and when required

The Department has liaised with SAPS and Law Enforcement on the following in relation to lockdown and Covid 19:

The Security Control Room (4 Dorp Street) is fully operational on a 24/7 basis, monitoring the 357 CCTV cameras within and around the WCG buildings. Responding to all requests and or challenges by member’s staff to enter any of the buildings.

Facilitated the issue of “Permits to Essential Staff” within WCG.

The Department has a representative at the Provincial Joint Command Centre on a 24/7 basis and attend the 7:30am briefing meeting with ProvJocs daily.  DoCs provides substantive support by receiving and investigating matters of concern or clarity that are raised daily.  Daily reports are compiled and widely distributed to all role-players.

Feedback and updates are given daily at the 10:00am meeting (Minister Maynier) and 9:00am (PTM) meetings.

Dealing with complaints about SAPS services and or abuse of power during lockdown

DoCS provided support to SAPS on 29 March 2020 when they were faced with a possible “tools down” that would have affected services in 37 police stations as they had not been provided with the necessary hand sanitizer and gloves. A donation of R100 000 was also facilitated by Minister Fritz with the Chinese.

The Department is in the process of drafting a model for the deployment of accredited NHW members but under the auspice of municipal disaster risk volunteers. Also mobilizing those who have been trained as peace officers to provide a support service to municipal law enforcement.

Daily and hourly reports are made to the ProvJocs of complaints received from the public or via social media of cases where people are not complying with the lockdown regulations – a systematic approach to logging each complaint and following up until resolved.

Report of police abuse are reported, in consultation with the WC Police Ombudsman.

DoCS will also monitor cases through its Court Watching briefs unit & monitor IPID recommendations.

HUMAN SETTLEMENTS

a) Interventions

Communicate to all staff on 11 March 2020 the media statement related to Corona virus and GEMS cover.

Communicate to all staff on 11 March 2020 CORONAVIRUS DISEASE 2019 (COVID-19) definitions, symptoms and measure to be taken to protect yourself.   

Communicate to all staff on 13 March 2020 Security Management – COVID–19: Preventive measure to use access cards and not biometric system.

Communicate to all staff on 16 March 2020 NATIONAL STATE OF DISASTER DECLARED and Practical measures as to how we as a Department and Province will deal with crisis.

Communicate to all staff on 16 March 2020 Security Management – COVID–19: Preventive measures including de-activation of biometric readers.

Communicate to all staff on 17 March 2020 COVID-19 National and Provincial contact details.

Communicate to all staff on 17 March 2020 the WCG people management policy response to COVID-19 outbreak.

Communicate to all staff on 18 March 2020 COVID-19 – Patient Confidentiality as a Public Servant measures that staff must adhere to.

Recorded message of HOD made to staff to update staff on COVID-19 was placed on all DHS display screens on 20 March 2020.

Communicate to all staff on 20 March 2020 preparation related to Corona virus disease and the provision of hand sanitisers on every floor as well as antibacterial hand soap that was placed in Human Settlements bathrooms and in soap dispensers.

Human Settlements Pandemic Plan drafted and approved by HOD on 20 March 2020.

Communication from HOD to all staff via e-mail on 20 March 2020 to update Human Settlements staff on seriousness of the National disaster declared by the President on 15 March 2020 and to ensure that all communication around COVID-19 is driven from the Department of the Premier.

COVID-19 posters placed throughout Human Settlements building on 20 March 2020 as well as desk pamphlets which provide further detail on the Corona virus was distributed to every staff member to keep staff informed.

Communicate to all staff on 20 March 2020 COVID-19 PREPAREDNESS – UPDATE as well as cleaning arrangements of offices and meeting areas.

Human Settlements Policy on work arrangements drafted and approved by HOD on 23 March 2020.

Employee Health and Wellness service during lockdown and beyond distributed to all Human Settlements staff members on 24 March 2020.

Communicate to all staff on 24 March 2020 security arrangements for DHS buildings that will be enforced during the three-week lockdown period as well as measures that must be implemented by Human Settlements staff to ensure safe working environments at home and at the office including safeguarding of Human Settlements assets and information.

Communicate to all staff on 24 March 2020 Transport arrangements for DHS staff that will be enforced during the three-week lockdown period.

Communicate to all staff on 24 March 2020 Registry process for DHS staff to ensure staff have official files needed during lockdown period available to continue working during the three-week lockdown period.

Communicate to all staff on 24 March 2020 Microsoft Teams: Preparation for working from home including guidelines to be used and power point presentation.

Communication from HOD to all staff via e-mail on 25 March 2020 to activate Human Settlements BCP – pandemic plan and to remind staff to adhere to hygiene practices which was widely circulated.

Special leave message communicated to all staff on 25 March 2020 due to National Lockdown.

Communicate to all staff on 25 March 2020

Preparation for working from home using desktop PC, Staff encouraged to download the Outlook app on their mobile devices.

Communicate to all staff on 25 March 2020 safety precautions if you only have access to shared taps in an effort to stop the spread.

HOD signed 38 critical staff identified permits to perform essential service on 26 March 2020.

Department of Community Safety formally informed on 26 March 2020 of Human Settlements critical staff to be allowed access into 27 Wale Street during the lockdown period.

Communicate to all staff on 26 March 2020 on how to Connect and access the WCG Corporate network remotely as well as tips, policies, SOP’s and forms to be used.

Issued gloves to all Human Settlements staff members on 26 March 2020 including contractors and security officials on duty in an effort to stop the spread.

On 26^th March 2020, electronic communication on COVID-19 awareness was distributed to councilors and human settlements stakeholders to disseminate via various community WhatsApp and Facebook groups managed by respective stakeholders and councilors.  Printed 10 000 flyers for distribution in Metro informal settlements. Material covered awareness of hygiene, social distancing, and high-risk individuals. Flyers distributed through assistance and partnership with Law Enforcement on 27 March 2020.

Communicate to all staff on 27 March 2020 Lockdown Day 1: Working From Home tips and guides to be used by staff working from home.

Assisted DTPW (GMT) with two people carrier vehicles GCW406G and GCW398G – Toyota Quantum 10 Seaters on 01 April 2020 for use by Health Department in their COVID-19 efforts.

Communicate to all staff on 03 April 2020 Human Settlements Newsletter:  April 2020 Edition containing articles about Corona virus and how staff can stop the spread.

Communicate to all staff on 03 April 2020 to Update their Email Signature – Stop The Spread.

Communicate to all staff on 06 April 2020 Employee Wellness Update: Hello Doctor services.

Submit Human Settlements DPSA report to the Department of the Premier (CSC) containing detail of Human Settlements Employees Affected/Infected by COVID-19 and Human Settlements alternative work arrangements.

The Western Cape Department of Human Settlements (WCDoHS), anticipating the need for urgent action and response plans related to the effect of Covid-19 on informal settlements, created a Covid-19 Task Team, which comprised of different Work Streams.  These Work Streams are comprised of officials from the WCDoHS, the City of Cape Town (CCT), the Housing Development Agency (HDA), and the Department of Water & Sanitation (DWS).

One of these Work Streams was tasked with identifying the high-risk and most vulnerable informal settlements, overcrowded hostels and densely populated areas across the Western Cape Province, and to propose alternative available land parcels in close proximity that could potentially be utilised as de-densification sites should there be an outbreak of Covid-19 cases in such settlements. 

Another Work Stream which formed part of the Department's Covid-19 Task Team, focused its attention on supporting Municipalities with the provision of basic services to informal settlements which had shortfalls.

As a result, the WCDoHS officially requested that all local Municipalities indicate those informal settlements that had a shortfall in the number of basic services, including standpipes and sanitation facilities, according to the National Upgrading Support minimum standards.  Municipalities also had to indicate areas where additional water storage tanks could be positioned (by providing X and Y coordinates), as well as indicate the water source to be utilised to fill and replenish these additional water tanks.

In order to address the shortfalls, the WCDoHS played a crucial role in the facilitation of key communication between the different spheres of Government (National, Provincial, and Local Government), employing the existing Informal Settlement Support Plan's communication channels and networks.

ENVIRONMENTAL AFFAIRS AND DEVELOPMENT PLANNING

a) Interventions

• Issued a circular to the Spatial Planning and Land Use Management fraternity regarding practice notes on Land Use Management during the COVID-19 nation-wide lockdown period.

• On 1 April 2020 Provincial Minister for Local Government, Environmental Affairs and Development Planning, Anton Bredell, withdrew his decision of 26 March 2020, in terms of Section 47C of the National Environmental Management Act, 1998 (Act No. 107 of 1998) (NEMA), to extend the timeframes applicable in terms of NEMA and the EIA Regulations, effected by the COVID-19 nation-wide 21-day lockdown period.

• Minister Bredell confirmed that the Western Cape Province will also be applying the Directions issued by the National Minister of Forestry, Fisheries and Environment in terms of Regulation 10(8) of the Regulations issued in terms of Section 27(2) of the Disaster Management Act, 2002 (Act No. 57 of 2002).

• Letter Circular issued on 27 March 2020 individually to all 30 Municipalities in the Western Cape Province on Managing COVID-19 General Household Waste.

• Issued Circular on 2 April 2020 to all Municipalities to amend initial DEA&DP Protocol for Managing General Household Waste during the COVID-19 pandemic.

• Implementation of Policy guidelines related to COVID-19, where possible, including:

• Personal Protection Equipment (PPE) guidelines for government sectors other than health.
• Management of coronavirus or COVID-19 health care waste.

• Implementation of DEA&DP Departmental Business Continuity Plan

• Development and implementation of DEA&DP Policy on Working Arrangements, including work-from-home and Special Leave provisions

LOCAL GOVERNMENT

a) Interventions

A Local Government Cluster has been established in line with the Provincial COVID-19 response, under the leadership of the Head of Department, Mr Graham Paulse. The purpose of this Cluster is to coordinate and facilitate all communication to and collection of information from municipalities during the COVID-19 pandemic.

Subsequently, the Joint District Approach has been adopted by Cabinet as preferred method to coordinate the COVID-19 response at a municipal level, with the District Mayors taking the lead as political champions and the district municipal managers as administrative leads. In addition, a communication and information protocol has been developed by the DLG to facilitate this communication and flow of information.

Daily reports area also being prepared and submitted to the PDMC and other Inter-ministerial committees to report on the local status in Districts, in line with the clusters established and to highlight the status of the delivery of essential services.

(b) DLG EXPENDITURE

 Economic Classification

 2019/2020

2020/2021

Reporting as at 31 March 2020

Week ending 3 April 2020

Actual Expenditure

Actual

Commitments

Compensation of

Employees

R2 401 842

Goods and Services 

of which: items

Specify few big items affected

R471 928

 -  

 R564 000

CATERING: DEPARTML ACTIVITIES

R18 928

R540 000

CONS HOUS SUP:GROCERIES

R24 000

CONS HOUS SUP: TOILETRIES

 R453 000

Transfers and Subsidies

Payments for Capital Assets

COMP HARD&SYSTEMS - LAPTOP

R888 488

Total

R471 928

R3 854 330

TRANSPORT AND PUBLIC WORKS

Annexure B

EDUCATION

a) Interventions

1. Ordered masks, gloves, hand sanitizers, surface cleaners and spraying canisters for handwashing for the staff in the Districts and at Head office. 

2. Sanitizing and hygiene packs for schools.

3. Emergency feeding for learners from our poorest communities.

4. Communication platforms and stakeholder engagement. All Unions, Governing Body Associations, Principals forums have been communicated to, as well as staff engagements.

5. The Curriculum branch has responded to the extended school closure and lock down period to provide support for the learners while at home.

The WCED has initiated the “Quality Learning @ home” initiative which is a series of interventions that supports teachers, learners and parents. The interventions include both online initiatives, using digital platforms, as well as, non-digital interventions to support learners that do not have access to digital platforms.

Some of the initiatives include:

• Guidelines to keep learners actively involved in learning for each subject and grade.
• A comprehensive set of resources on the WCED e-Portal (wcedeportal.co.za) – a list of free resources has been made available.
• Further support through TV and radio broadcasting.
• Provision of lessons for Term 2 is being developed.
• Reading Guidelines inclusive of Tips for Parents has been developed and distributed via communication networks.
• Guidelines for educators on distance learning.

Please visit: https://wcedonline.westerncape.gov.za/online-help-eresources

PREMIER

a) Interventions

The communication campaign was developed to encourage behaviour change to stop the spread of the Coronavirus. This linked to i) hygiene, ii) staying home, iii) what to do if sick - so as to help our national government’s overall effort to flatten the curve of COVID-19.

Details:

• External campaign interventions
• Radio - campaign ongoing since 10 March 2020 – regional and commercial stations including:
  • Umhlobo Wenene
  • Algoa FM
  • Goodhope FM
  • Cape Talk
  • KFM
  • Heart FM
  • Atlantis Radio
  • Bush Radio
  • CCFM
  • Radio Disa
  • Eden FM
  • Gamkaland FM
  • Gateway FM
  • Heartbeat
  • Helderberg FM
  • Heartbeat FM
  • Knysna FM
  • Namakwaland FM
  • Overberg FM
  • Paarl FM
  • Perron FM
  • Tygerberg FM
  • Valley FM
  • Voice of the Cape
  • West Coast FM
  • Whale Coast FM
  • Witzenberg FM
  • Whale Coast FM
  • Zibonele FM

*current media plan includes radio messages/adverts up until end May 2020.

• Print - campaign in various newspaper publications during March and April 2020 - adverts provided residents with crucial contact numbers including tips on social distancing and information on how the virus is spread.
  March and April 2020 papers included:
• Die Son
• Atlantic Sun
• False Bay Echo
• The CapeTowner
• Sentinel News
• Southern Suburbs Tatler
• Constantiaberg Bulletin
• Vukani
• Courier
• Ons Kontrei
• Impact News
• Suidernuus/Southern Post
• Witzenberg Herald
• Gansbaai Courant
• Langeberg Bulletin
• Overstrand Herald
• Dizindaba
• Eikestadnuus
• District Mail
• Hermanus Times
• City Vision Combo (Lagunya, Khayelitsha & Lwandle)
• City Vision - Lagunya
• City Vision - Lwandle/Nomzamo
• Paarl Post
• Weslander
• Worcester Standard
• George Herald
• South Cape Forum
• Graaf Reinett & Karoo News
• Oudtshoorn Courant
• Knysna Plett Herald
• Mosselbay Advertiser
• Daily Voice
• Vukani
• Daily Sun Western Cape
• Die Son Wes

• Digital – various platforms were utilise to communicate information to residents including, Facebook, Twitter and SMSes (MTN network). Various messages are continuously created / updated information are continuously shared throughout all WCG social media platforms.

• Business toolkit - elements included various pamphlets created and loaded on the dedicated coronavirus page where residents, businesses and NGOs can access the information and share with their networks.

• Radio Show – 1^st Thursday radio show with Premier to discuss COVID-19 issues in the province.

• Community loud hailing - Khayelitsha, Gugulethu, Nyanga, Crossroads, Delft & Langa, Lwandle, Nomzamo, Du Noon, Masiphumelele, Imizamo Yethu, Mbekweni (Paarl) & Kayamandi (Stellenbosch).

1. Internal interventions

1.Awareness:

(a) Departmental Strategy:

(i)DotPulse 23 March Newsletter COVID-19. Response team alluding to DG’s message that he was assessing the impact of the COVID-19 pandemic on our Department and looking at the ways in which it has and will affect our employees.

(ii) Notice: 1st case positive in DotP 26 March. DotP’s first case was shared with all DotP staff. It was communicated that the Department was following the normal protocols that must be adhered to when a positive case has been identified. In line with these protocols a list of staff who were in direct contact with the confirmed case was being prepared so that they can be identified and advised in line with the Health protocols.

2. Documents developed:

(i) Participated in the development of draft Pandemic BCP in collaboration with Superintended-General.

(ii) DotP Pandemic BCP was developed and signed off by the DG.

(iii) Guideline that outlines the roles and responsibilities of Managers during COVID 19 is being drafted;

Draft Pandemic Implementation Plan; and

(iv) Isolation rooms in all buildings and floors where DotP staff are allocated.

3.Communication channels established

(i) Activation of OHS Reps WhatsApp group to distribute in their business units the following: 

(a)       TIPS to use of COVID 10 related Personal Protective Equipment and

(b)       Provided regular updates on status of COVID 19 from Premier and Minister of Health.

(ii) Directorate’s Weekly MS Teams meetings that is scheduled up to three times a week.