Agriculture
Question by:
Hon Andricus van der Westhuizen
Answered by:
Hon Ivan Meyer
Question Number:
3
Question Body:
What was the cause of his Department’s website, and its various resources for the agricultural industry, being down during the second week of May 2022, (b) for how long was the website down and (c) what measures were then put in place to avoid a repeat of this period of unavailability?
Answer Body:
[a] The cause was a connectivity breakdown of the internet link between Telkom and the department’s internet service provider due to a software malfunction.
[b] The downtime was 27 hours and 45 minutes
[c] Both Telkom and the internet service provider are revisiting the software issue as six of their high-profile clients fell vicitim to this problem, of which the department is one.
Date:
Friday, May 20, 2022
