Police Oversight and Community Safety
- What is the (i) number and (ii) details of all the cases that have been reported to the Western Cape Police Ombudsman for investigation in (aa) 2019, (bb) 2020, (cc) 2021, (dd) 2022 and (ee) 2023 to date and (b)(i) how many cases (aa) have been finalised and (bb) not been finalised and (ii) what are the reasons therefor?
The reply of the Western Cape Police Ombudsman (WCPO):
11. (a) (i) (aa) Financial Year – 2018/19 - 433
(bb) Financial Year – 2019/20 - 734
(cc) Financial Year – 2020/21 - 724
(dd) Financial Year – 2021/22 - 470
(ee) Financial Year – 2022/23 – 412 (As at 2023-01-31)
(ii) (aa) see table below - categories of complaint received per financial year.
(bb) see table below - categories of complaint received per financial year.
(cc) see table below - categories of complaint received per financial year.
(dd) see table below - categories of complaint received per financial year.
(ee) see table below - categories of complaint received per financial year.
(b) (i) (aa) Finalised - 2611
(bb) Not Finalised - 162
(b) (ii) The 162 complaints are still being investigated by the investigation officers.
Financial Year | Nature of complaint |
Total | ||||||||
Enquiry | General | Lack of Communication | Poor Communication | Poor Investigation | Poor Response | Unacceptable Behaviour | Poor Administration | Breakdown in relations | ||
2018/19 | 47 |
| 11 | 163 | 71 | 53 | 88 |
|
| 433 |
2019/20 | 116 | 7 | 24 | 235 | 148 | 118 | 86 |
|
| 734 |
2020/21 | 127 | 8 | 27 | 160 | 126 | 163 | 112 | 1 |
| 724 |
2021/22 | 67 | 11 | 24 | 114 | 101 | 93 | 59 |
| 1 | 470 |
2022/23 | 57 | 9 | 9 | 87 | 117 | 74 | 58 | 1 |
| 412 |
Grand Total | 414 | 35 | 95 | 759 | 563 | 501 | 403 | 2 | 1 | 2773 |
Complaints Finalised - 2611
Financial Year | Nature of complaint | Total finalised | ||||||||
Enquiry | General | Lack of Communication | Poor Communication | Poor Investigation | Poor Response | Unacceptable Behaviour | Poor Administration | Breakdown in relations | ||
2018/19 | 47 |
| 11 | 163 | 71 | 53 | 88 |
|
| 433 |
2019/20 | 116 | 7 | 24 | 235 | 148 | 118 | 86 |
|
| 734 |
2020/21 | 127 | 8 | 27 | 160 | 126 | 163 | 112 | 1 |
| 724 |
2021/22 | 67 | 11 | 24 | 114 | 101 | 93 | 59 |
| 1 | 470 |
2022/23 | 56 | 5 | 7 | 47 | 58 | 41 | 35 | 1 |
| 250 |
Grand Total | 413 | 31 | 93 | 719 | 504 | 468 | 380 | 2 | 1 | 2611 |
Complaints not finalised – 162 under investigation.
Financial Year | Financial Quarter | Nature of complaint | Total not finalised | ||||||
Enquiry | General | Lack of Communication | Poor Communication | Poor Investigation | Poor Response | Unacceptable Behaviour | |||
2022/23 | Q2 |
| 1 | 1 | 11 | 20 | 8 | 7 | 48 |
Q3 |
| 3 |
| 23 | 27 | 18 | 8 | 79 | |
Q4 | 1 |
| 1 | 6 | 12 | 7 | 8 | 35 | |
Grand Total | 1 | 4 | 2 | 40 | 59 | 33 | 23 | 162 | |
